Return

Return orders

Can I exchange a product?

Are you not satisfied with your purchase? You can then return the products within 14 days of receipt (if the return meets the return policy, which can be found on the return form).

How do I return products?

Please send returns including a complete return form to Tweelingenlaan 85, 7324 BL, Apeldoorn, Gelderland, Nederland.

How many days do I have to reconsider my purchase?

You can return products within 14 days of receipt (if the return meets the return policy, which can be found on the return form).

How much does is cost to return a purchanse?

The shipping costs for returns are at your own expense.

How do I know if my returns has been received?

After we receive your return order, you will receive an update with the status of the return by email.

Refunds

How long does it take for the money to be refunded?

The money for the return orders will be refunded within 2 weeks.

Conditions and warranty

What conditions apply when returning items?

Products can be returned if unworn, unwashed, returned with a return form and in the orginal packaging.